Delivery
Orders are processed and dispatched within 1–3 business days after being placed.
All orders are shipped via Australia Post or trusted courier partners. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Orders are not processed on weekends or public holidays.
Shipping Rates
Australia
| Shipping Method | Order Value | Price | Delivery Time |
|---|---|---|---|
| Standard Shipping | Under $120 | AUD 10 | 3-7 Business Days |
| Standard Shipping | $120+ | FREE | 3-7 Business Days |
| Express Shipping | Any Amount | AUD 20 | 1-3 Business Days |
New Zealand
| Shipping Method | Order Value | Price | Delivery Time |
|---|---|---|---|
| Standard International | Under $150 | AUD 20 | 7-14 Business Days |
| Standard International | $150+ | FREE | 7-14 Business Days |
International Other Countries
| Shipping Method | Price | Delivery Time |
|---|---|---|
| Standard International | AUD 30 | 10-25 Business Days |
International customers are responsible for any customs duties, taxes, or import charges required by their country.
Wholesale Shipping
Wholesale customers within Australia receive:
| Shipping Method | Order Value | Price |
|---|---|---|
| Standard Shipping | Under $880 (GST Inclusive) | AUD 25 |
| Standard Shipping | $880+ (GST inclusive) | FREE |
Wholesale orders below this amount will be charged standard shipping rates.
Delivery of Goods
Physical goods may be delivered by Australian Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 7 days, depending on the delivery option. Damaged or lost orders should be resolved with Courier company or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of soxbyangus.com.au.
Customs, Duties and Taxes
Sox By Angus is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
Damages
Sox By Angus is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Delivery during Christmas Time Period
During Christmas time it's busy season,we can't take responsibility for delivery time window.